Patient Complaints and Feedback

We value your feedback and encourage you to complete the form below. We endeavour to respond to your suggestions as soon as possible and to continuously improve our service. From time to time we might also ask you to complete a confidential evaluation questionnaire as part of accreditation.

If you are unhappy with any aspect of the care from RECS Medical then please let us know. Talk to your doctor or the receptionist and we will try our best to help. We believe problems are best resolved within the Practice as this helps us to continuously improve.

If, however, the problem is not resolved, you may wish to contact the Victorian State Government authority for dealing with medical complaints.